Who we are
GW Removals Limited provides removal, packing, storage and transport services. This policy explains how personal information is collected and used when you request a quotation, make a booking, contact us or use this website.
Information we collect
- Name, telephone number, email and contact preferences.
- Collection and delivery addresses, access information and moving dates.
- Inventories, photographs or videos supplied for quotation purposes.
- Booking, payment and correspondence records.
- Website technical data such as device, browser and cookie information where enabled.
How we use information
Information is used to prepare quotations, plan and deliver services, communicate about bookings, process payments, manage complaints, maintain records and comply with legal obligations. We may also use contact details for marketing where consent or another lawful basis applies.
Sharing information
Information may be shared with team members, subcontractors, storage or transport partners, payment providers, insurers, professional advisers and public authorities where necessary. We do not sell personal information to advertisers.
Retention and security
Records are kept only for as long as needed for the service, legal, accounting, insurance and dispute purposes. Reasonable organisational and technical measures are used to protect information.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or transfer of your information and may object to certain uses. Contact info@gwremovals.co.uk to make a request.
Cookies and analytics
The website may use essential cookies and, where configured, analytics or advertising cookies. A cookie-consent tool should be configured before non-essential cookies are activated.
Contact
Questions about this policy can be sent to info@gwremovals.co.uk or to the registered office shown in the website footer.